Privacy Policy

In this privacy policy references to ‘we’, ‘us’ and ‘our’, are to Tex:Power. References to ‘our Website’ or ‘the Website’ are to www.texpower.co.uk.

What information we collect and how

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What do we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service)
2. In certain cases, we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your rights

You have the right to request a copy of any information that we currently hold about you.

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours

How we use cookies

We use cookies across our website to improve performance and enhance user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. There are many functions that cookies serve. E.g. they help us to remember your username and preferences, analyse how well our website is performing, or allow us to recommend content we believe will be most relevant to you. Certain cookies contain personal information for example, if you click to ‘remember me’ when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies do we store?

We use cookies for different functions: 1. Essential cookies Some cookies are essential for the operation of our website. For example, some cookies allow us to identify registered users and ensure they can access the secure pages. If a registered user opts to disable these cookies, the user will not be able to access these pages. 2. Performance Cookies We use other cookies to analyse how our visitors use our websites and to monitor website performance. E.g. we use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Can a website user block cookies?

Yes, but as we’ve explained above, cookies help you to get the most from our website. If you do wish to disable our cookies then please see the instructions on our How to manage cookies below. Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly. MORE INFORMATION More detail on how websites use cookies is available at www.allaboutcookies.org

How to manage cookies

Google Chrome

1. Click on the Tools icon on the browser
2. Then select Options
3. Click the Under the Hood tab from the left hand menu
4. In the Privacy section, select the Content settings button
5. To enable cookies: select Allow local data to be set option
6. To disable cookies: select Block all cookies option

Microsoft Explorer

1. Click on Tools at the top of your browser window
2. Select Internet Options
3. In the options window navigate to the Privacy tab
4. To enable cookies: Set the slider to Medium or below
5. To disable cookies: Move the slider to the top to block all cookies

Mozilla Firefox

1. Click on Tools at the browser menu
2. Select Options
3. Select the Privacy panel
4. To enable cookies, check Accept cookies for sites
5. To disable cookies, uncheck Accept cookies for sites

Safari

1. Click on Safari at the menu bar
2. Select the Preferences option
3. Click on Security
4. To enable cookies: In the Accept cookies section select Only from site you navigate to
5. To disable cookies: In the Accept cookies section select Never

All other browsers

Please select the Help function in the browser or contact the browser provider.